| Online Maintenance / Operator Manuals |
Stored for the customer as part of “Tech-Star” maintenance program*
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| Online Documentation |
Stored for the customer as part of “Tech-Star” maintenance program*
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| “Go To Assist” Help Portal* |
- Online help for finding parts on any customer system including CAD drawings and pictures
- Online help for diagnosing problems with easy retrieval of CAD drawings and pictures.
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| Online Maintenance Records |
Updated by customer personnel
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| Remote Diagnostics |
Control systems support for service problems and programming changes
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| Remote Programming Assistance |
Control systems support for service problems and programming changes
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* “Go To Assist” Help Portal is the WTAS web collaboration portal that allows our customers to interact live with our service staff and to share documentation online for communication and training purposes.